Privacy Policy

1. Introduction

Welcome to 88eb. We operate Bangladesh's trusted online casino and sports betting platform, accessible at https://88eb.club. This Privacy Policy explains how 88eb collects, uses, stores, discloses, and protects personal information about individuals who use our website, products, and services (collectively, the "Services").

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of the Services immediately. This policy applies to all users of 88eb, including players registered from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. All users must be 21 years of age or older.

2. Information We Collect

To provide you with a complete and secure gaming experience, 88eb may collect the following categories of personal information when you register, deposit, play, or contact us:

• Identity information: full name, date of birth, national ID or passport number (for account verification).
• Contact information: email address, mobile phone number (used for bKash, Nagad, or Rocket transactions), and city of residence.
• Financial information: deposit and withdrawal records, payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), and transaction history.
• Technical information: IP address, device type, browser type and version, operating system, time zone (Bangladesh Standard Time, UTC+6), and pages visited.
• Usage information: betting history, game session data, bonus usage, and responsible gaming preferences.

3. How We Use Your Information

88eb uses the information we collect for the following lawful purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent:

• Account creation, identity verification (KYC), and ongoing account management to ensure a safe and fair platform for all players.
• Processing deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, or others) securely and in a timely manner.
• Providing personalised promotions, bonus offers, and notifications about new games such as cricket betting, live casino, slots, and crash games — subject to your communication preferences.
• Fulfilling legal obligations, preventing fraud, detecting suspicious activity, and complying with any applicable anti-money laundering (AML) requirements.

4. Cookies and Tracking Technologies

88eb uses cookies, web beacons, and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, maintain your session, and analyse how players interact with the platform.

We use strictly necessary cookies (required for the site to function), analytical cookies (to understand usage patterns), and functional cookies (to remember your language and region settings). You may disable non-essential cookies at any time through your browser settings; however, doing so may affect certain features of the Services.

5. Sharing of Personal Information

88eb does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data only in the following limited circumstances:

• Service providers: payment processors (bKash, Nagad, Rocket), identity verification partners, and fraud prevention services who act as our data processors and are contractually bound to protect your data.
• Legal compliance: when required by law, court order, or governmental authority — for instance, in response to a valid anti-money laundering investigation.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business assets, your information may be transferred to the successor entity, subject to equivalent privacy protections.

6. Data Security

88eb implements a range of technical and organisational measures to protect your personal information against unauthorised access, accidental loss, disclosure, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, encrypted storage of sensitive financial and identity records, and regular security reviews of our infrastructure.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to use a strong, unique password for your 88eb account and to contact us immediately at [email protected] if you suspect any unauthorised access to your account.

7. Your Rights and Choices

As a user of 88eb, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Request":

• Right of access: you may request a copy of the personal information we hold about you.
• Right of rectification: you may ask us to correct any inaccurate or incomplete personal data.
• Right of erasure: subject to our legal obligations and responsible gaming commitments, you may request the deletion of your personal data.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

8. Data Retention

88eb retains your personal information for as long as your account remains active, or as long as is necessary to fulfil the purposes described in this Privacy Policy. When you close your account, we will delete or anonymise your personal data within a reasonable period, except where retention is required for legal compliance (for example, financial transaction records which may need to be retained for up to seven years under applicable law).

We do not retain data longer than is legally or operationally necessary. Where data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to any individual.

9. Children and Age Restriction

88eb is strictly an adult platform. Our Services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, use, or store personal information from anyone under the age of 21. If you believe that a minor has created an account or provided personal information to 88eb, please notify us immediately at [email protected] so that we can take prompt action to delete that information and close the account.

• We use age verification mechanisms during account registration to confirm that all users are 21 or above.
• Any account found to belong to an underage user will be suspended and any associated funds will be returned in accordance with applicable law.
• If you are a parent or guardian and are concerned about your child's access to online gaming platforms, we encourage you to review our Responsible Gaming page for further guidance.

10. International Data Transfers

88eb primarily processes personal data within Bangladesh. However, some of our service providers and technology partners may be located in other countries. When we transfer personal data outside Bangladesh, we take steps to ensure that appropriate safeguards are in place, such as data processing agreements that require the receiving party to protect your data to a standard equivalent to or greater than this Privacy Policy.

By using 88eb's Services, you acknowledge and consent to your personal data being processed in this manner. If you have questions about cross-border data flows, please contact us at [email protected].

11. Third-Party Links and Services

From time to time, our platform may reference or display content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. These providers operate under their own privacy policies and data handling practices. 88eb is not responsible for the privacy practices of these third parties. We encourage you to review the relevant privacy policies of any third-party service you interact with.

Please note that 88eb does not control and is not responsible for the content or privacy practices of any third-party websites or services that may be referenced in connection with our platform.

12. Changes to This Privacy Policy

88eb reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of 88eb after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you must cease using the Services and contact us to request account closure.

13. Contact and Data Protection

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 88eb handles your personal data, please contact our dedicated data protection team by email at [email protected]. We aim to respond to all privacy-related enquiries within 5 working days. Our support team is available 24/7 to assist players across Bangladesh, including those based in Dhaka, Chittagong, Sylhet, and all other regions.